Zoosk Cancel Guide

• Zoosk.com
• Zoosk

Zoosk is a dating site that began as a Facebook-based application in December of 2007 and became a global site with millions of registered user. The site has its headquarters in San Francisco, California although the site is available to users outside the USA as well. Zoosk allows users to sign up and search for others by age, location, religious beliefs, and other criteria as well as save searches to use again in the future. Users can sign up for an account for free and create a profile on the site. This allows access to the questionnaire used to help with suggested matches as well as searching and viewing the profiles of other users n the site. Users with the free basic account can also send ice breaker communications but sending and reading messages is reserved for users with paid subscriptions. A few other features are also tied to paid accounts, including sending virtual gifts to other users and boosting your own profile in the search results for other users. Users may sign up for paid subscriptions in 1, 3, or 6-month increments. A one-month subscription is available for $29.95 and renews every 30 days until cancelled. 3-month subscriptions are available for $59.94 and renew automatically every 90 days, while 6-month subscriptions renew every 180 days for $74.94. There is no minimum subscription period and cancellations can be done at any time though refunds are generally not available for any paid time that has not been used. More information is available below that will help you cancel your paid Zoosk subscription and remove the profile, or convert it to a free account.

Get together the following account information:

• First Name
• Last Name
• E-mail Address on account
• Password
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Would you like your profile removed?

Follow these steps:

1. Using your device, go to this website: https://www.zoosk.com/
2. Click on the link or button that says “Login” in the upper right corner
3. Log in with email address and password
4. Click on the link or button that says arrow under your name
5. Click on the link or button that says “Account Status”
6. Click on the link or button that says “Subscription” on the left hand side
7. Scroll down the page and find “Cancel Subscription”
8. Click on the link or button that says “Cancel Subscription”
9. Put in your information where requested
10. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your phone, call 1-888-939-6675
2. Give the rep your account info when they ask
3. Let the rep know that you’re calling to cancel
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Request proof of your transaction in the form of an email or confirmation number
6. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Get a new email together requesting that your account be cancelled
2. Give the rep your account info when they ask
3. Request proof of your transaction in the form of an email or confirmation number
4. Address your email to [email protected]
5. Be sure to retain your cancellation proof for your records