Firstleaf Cancel Guide

• Firstleaf.club
• Firstleaf Wine Club
• Penrose Hill Firstleaf Wine Club
• Penrose Hill
• Firstleaf

Firstleaf is an online wine club founded by Philip James. James created the club as a way to cut out the middlemen in bringing wine straight to people’s homes. As of today, there are nearly 45,00 wine lovers who are using Firstleaf. Firstleaf has wine experts who have traveled the world and found new and exciting wines and vineyards to create their stock of wines. Members are invited to take an online quiz to provide their tastes and preferences. Based on the responses to the quiz, a box of six bottles of wine is curated and shipped to the member’s door. The member is then asked to rate each bottle received, which help fine tune the curation of the next box, which is shipped for a monthly membership fee. Firstleaf’s wine experts are constantly taking members feedback and working with winemakers to improve and update the selection of wines. Members can pause or cancel their subscription at any time. The cost of membership is $79.98 a month, plus $9.95 shipping. Orders are shipped within 2-5 days and must be shipped to and signed for by someone 21 or older. Firstleaf provides the convenience of delivering wine straight to members doors. The affordability of trying new things by cutting out the middle man and saving up to 60% off retail value. And the personalization and flexibility to try to determine what tastes members like, change what wines are being shipped, receive feedback on what was received and apply those preferences to their next shipment. If you would like to cancel your subscription, you can do so at any time. Simply follow the cancellation instructions below.

Get together the following account information:

• First Name
• Last Name
• Email address on the account
• Password
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code

Follow these steps:

1. Using your phone, call 1-800-461-7203
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Request proof of your transaction in the form of an email or confirmation number
6. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://www.firstleaf.club/unsubscribe
2. Log in with email address and password
3. Put in your information where requested
4. Click on the link or button that says “Cancel Subscription”
5. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://help.firstleaf.club/hc/en-us?_ga=2.66924846.1890459210.1643835809-1934187391.1643234332
2. Click on the link or button that says chat icon in lower left corner of screen
3. Click on the link or button that says get in touch
4. Click on the link or button that says leave a message
5. Put in your information where requested
6. Pick Other from dropdown menu
7. Request cancellation in description box
8. Click on the link or button that says send

Follow these steps:

1. Address your email to [email protected]
2. Get a new email together requesting cancellation, for a confirmation number and final billing details

Follow these steps:

1. Using your device, go to this website: https://help.firstleaf.club/hc/en-us/requests/new
2. Put in your information where requested
3. Pick Other from dropdown menu
4. Request cancellation in description box
5. Click on the link or button that says submit