Kentwood Springs Cancel Guide

• Kentwood Springs
• DS Services of America Inc

In 1963, Kentwood, Louisiana was the location where the Kentwood Springs bottled water delivery service got its start. Within the Gulf states region, which consists of Louisiana, Alabama, Mississippi, and Florida, their delivery service is made available to both residential and commercial customers. Primo Water, Kentwood Springs’ sibling firm, now provides rental options for water dispensers that may be used in both commercial and residential settings. Both businesses are under the control of DS Services, which is the parent firm. Recycling, water management, in-kind donations, and aid to communities in times of disaster are some of the ways that Kentwood Springs supports environmental and social responsibility. The time between deliveries is always exactly two weeks. Among the products available is bottled water in 3- and 5-gallon capacities that can be dispensed using dispensers that are available for rental. The client has the option of purchasing spring water, distilled water, water that has been fluoridated, or artisanal water. In addition, Kentwood Springs provides delivery of case packs of bottled water, tea, coffee, and chocolate as well as sparkling waters from well-known brands. In addition, they provide a water dispenser cleaning service that may be purchased for an additional fee of $59.99 every month. Customers must enroll their credit or debit card in an auto-pay system in order to become subscribers to the service. A hold in the amount of $50.00 is placed on the card by the parent firm, DS Services, and residential consumers may be subject to a credit check. You can create a new account by calling the company at 866-407-7873 or by doing so on the website of the company. After the account has been created, a service representative will visit the location to install the dispenser, go over the standard operating protocols, and explain the location where empty bottles should be put for collection. At the time of the first service call, there must be someone present who is at least 18 years old. Prices change depending on the particular customer’s pick of the type of water, the type of dispenser, and any additional products that are added on. They also give a Refer a Friend program, which awards a credit of $25.00 to the existing customer as well as the new customer who is referred. Full online account management is available from Kentwood Springs, including the ability to change the pre-set delivery days, manage the products that are scheduled for delivery, and manage payment methods, among other features.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your phone, call 1-866-407-7873
2. Let the rep know that you’re calling to cancel
3. Request proof of your transaction in the form of an email or confirmation number
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Address your email to [email protected]
2. Get a new email together requesting cancellation, for a confirmation number and final billing details

Follow these steps:

1. Using your device, go to this website: https://www.kentwoodsprings.com/support/contact-us
2. Put in your information where requested
3. Request cancellation in message box
4. Click on the link or button that says submit