Purple Carrot Cancel Guide

• Purple Carrot
• PurpleCarrot
• purplecarrot.com
• Three Limes, Inc.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Get a new email together and include your account info
2. Let the rep know that you’re calling to cancel
3. Request proof of your transaction in the form of an email or confirmation number
4. Address your email to [email protected]
5. Do not consider your account cancelled until your receive an email response confirming your cancellation
6. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your phone, call 857-703-8188
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Request proof of your transaction in the form of an email or confirmation number
5. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://www.purplecarrot.com/
2. Click on the link or button that says chat icon in lower right corner of screen
3. Let the rep know that you’re calling to cancel
4. Request proof of your transaction in the form of an email or confirmation number
5. Make sure that you won’t be charged again by asking the rep explicitly
6. Be sure to retain your cancellation proof for your records