Symantec Cancel Guide

• Symantec
• Symantec.com

Get together the following account information:

• First Name
• Last Name
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Country (if outside USA)
• Email address on the account
• Last 4 digits of Credit Card being charged
• Username
• Password
• Phone Number on Account

Follow these steps:

1. Using your phone, call 1-800-695-0678
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Request to be refunded
5. Request proof of your transaction in the form of an email or confirmation number
6. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://support.norton.com/sp/en/us/norton-renewal-purchase/current/contact-chat?abproduct=home&abversion=current&entsrc=direct_feedback
2. Put in your information where requested
3. Let the rep know that you’re calling to cancel
4. Give the rep your account info when they ask
5. Request to be refunded
6. Request proof of your transaction in the form of an email or confirmation number
7. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://login.symantec.com/sso/idp/SAML2
2. Log in with username and password
3. Click on the link or button that says “Automatic Renewal”
4. Click on the link or button that says “off” next to each product
5. Click on the link or button that says “Turn Off” in the window that pops up
6. Be sure to retain your cancellation proof for your records