Zip Cloud Cancel Guide

• Zip Cloud

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your phone, call 855-432-0727
2. Let the rep know that you’re calling to cancel
3. Request to be refunded
4. Give the rep your account info when they ask
5. Make sure that you won’t be charged again by asking the rep explicitly
6. Request proof of your transaction in the form of an email or confirmation number
7. Be sure to retain your cancellation proof for your records