MalwareBytes Cancel Guide

• MalwareBytes

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Get a new email together and include your account information as listed
2. Let the rep know that you’re calling to cancel within the body of the email
3. Request proof of your transaction in the form of an email or confirmation number within the body of the email
4. Address your email to [email protected]
5. Be sure to retain your cancellation proof for your records