FreedomPop Cancel Guide

• FreedomPop
• Freedom Pop
• Freedompop.com
• FREEDOMPOP

FreedomPop provides wireless internet and mobile virtual network operator services. The company was founded in 2011 by Stephen Stokols and Steven Sesar. Company headquarters are located in Los Angeles, California, but FreedomPop provides services to customers throughout the United States as well as in the United Kingdom, Mexico, and Spain. Services provided by freedom Pop include IP mobile services including data, text, and VOIP. The company also sells mobile phones, tablets, and broadband devices that can be used with their services. Plans for wireless internet service include a 2GB per month plan for $19.99 per month, with extra data available for $0.02 per MB, a 3 GB per month plan for $26.99 with extra data available for $0.02 per MB, and a 200mb per month plan at no per month cost with extra data available for $0.025 per MB. Data plans require the purchase of a sim card for $9.99. Cellular service plans start at $0.00 per month for 200 MB of data with unlimited talk and text. An unlimited talk and text plan with 2 GB of data is available for $24.99 per month while an unlimited talk and text plan with 3 GB of data is available for $29.99 per month. Prepaid plans are also available for prices ranging from $59.99 for a monthly plan to as low as $9.99 per month with an annual plan. All plans renew automatically at the end of the billing cycle. Some prepaid plans have a minimum commitment but other plans do not and can be cancelled at any time. More information can be found below to assist in cancelling a FreedomPop plan.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Last 4 digits of Social Security Number
• Subscription Type

Follow these steps:

1. Using your phone, call 888-743-8107
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Request to be refunded
5. Make sure that you won’t be charged again by asking the rep explicitly
6. Request proof of your transaction in the form of an email or confirmation number
7. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: freedompop.com
2. Log in with Email Address and Password
3. Click on the link or button that says Settings
4. Click on the link or button that says Account Status
5. Click on the link or button that says Cancel Account
6. Follow the prompts to complete your cancellation