Code Academy Cancel Guide

• Code Academy
• codeacademy.com

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your phone, call 203-249-1186
2. Let the rep know that you’re calling to cancel
3. Request proof of your transaction in the form of an email or confirmation number
4. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://help.codecademy.com/hc/en-us/requests/new
2. Give the rep your account info when they ask
3. Click on the link or button that says Submit

Follow these steps:

1. Get a new email together including your account information
2. Let the rep know that you’re calling to cancel
3. Request proof of your transaction in the form of an email or confirmation number
4. Address your email to [email protected]