AT&T U-Verse Cancel Guide

• AT&T U-Verse
• ATT UVerse
• UVerse
• U-Verse
• AT&T UVERSE

AT&T U-Verse is a cable service offered by the parent company, AT&T Communications. U-Verse was first introduced on June 26, 2006. The service first launched in San Antonio, TX. As of January 2010, U-Verse was available and utilized by 2.8 million households all throughout the United States. Prior to 2016, phone and internet services are offered under the U-Verse brand, but now they are offered separately under their own brand. AT&T’s U-Verse service is delivered via a fiber-to-the-node or fiber-to-the-premises communications network. The service is high-speed and digital. There are various television packages available under AT&T U-Verse. The U-Basic TV Package includes 15+ channels and starts at $19 per month. The U-Family TV package includes 200 HD Channels and starts at $35 per month. The U-200 TV package has over 360+ HD channels and includes Bravo, Cartoon Network, and ESPN. It starts at $55 per month. U-300 TV includes 470+ HD channels. It includes premium channels such as Showtime, Startz, and The Movie Channel. It starts at $60 per month. The highest plan is U-450 TV, which includes HBO, Cinemax, and Showtime. It also includes HD-quality and is $110 per month. Pricing is subject to change after the initial 12 months. All new customers must sign a 12-month contractual agreement. If you have found that you no longer have time to utilize your U-Verse services, we can assist you with canceling. Simply follow the instructions on this page to cancel your account. The step-by-step instructions will ensure that you fully cancel your services. The instructions include the pieces of information you will need to have handy, as well as the contact details for the AT&T U-Verse department.

Get together the following account information:

• First Name
• Last Name
• Address 2
• Date Of Birth
• Address 1
• The Answer to the Security Question setup on your account
• PIN or password on the account
• ZIP/Postal Code
• State/Province/Region
• City

Follow these steps:

1. Using your phone, call 1- 800-288-2020
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Request to be refunded
6. Request proof of your transaction in the form of an email or confirmation number
7. Be sure to retain your cancellation proof for your records