Norfee Cancel Guide

• Norfee
• NORFEE.COM

Norfee is a third-party billing and customer support service. The website is owned by Norfex Holdings, which is based in the British Virgin Islands. The company offers private and discreet billing to protect the privacy of the customers’ billing statements. You may have seen this company’s information on your credit/debit card or bank statement if you have a subscription on an adult-based video or dating website. The company processes billing payments as well as customer service for hundreds of online websites. You will be billed by this company to ensure the safety and privacy of your purchase, considering the website subscription is adult-based and has adult-related content. Though you have signed up for the subscription service on the actual website, Norfee will be responsible for billing, technical support, or customer-related support that you may need. If you are a subscriber to the website that includes video content, it is normal for you to sometimes have technical difficulties. You may contact Norfee’s customer service department, and they will be able to assess the problem and provide any technical support to ensure that your problem is solved. If you are having issues with logging into the website, the customer service department will be able to help you with resetting your password so that you can log in and access your account. If you need assistance with understanding a charge and need an explanation for it, the customer service department will be happy to review your account and explain the unknown charges. They will also have access to your payment information to ensure that you are only charged for your monthly fee for the relevant subscriptions that you have signed up for. If you no longer need the subscription that is being billed through Norfee, you can contact them to cancel your subscription or membership. Please review the cancellation guide that we have included on this page for more information.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• First 6 Digits of Card
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Reason for Cancellation

Follow these steps:

1. Using your device, go to this website: http://www.norfee.com/
2. Scroll down the page and find the “Chat now” tab in the right corner
3. Click on the link or button that says “Chat now”
4. Put in your information where requested
5. Scroll down the page and find “Start the chat” in the chat window
6. Click on the link or button that says “Start the chat”
7. Let the rep know that you’re calling to cancel
8. Request to be refunded
9. Request proof of your transaction in the form of an email or confirmation number
10. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your phone, call 800-769-1807
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Request to be refunded
5. Request proof of your transaction in the form of an email or confirmation number
6. Be sure to retain your cancellation proof for your records