WetGo Car Wash Cancel Guide

• WetGo Car Wash
• Giant Eagle Inc

WetGo Unlimited provides a subscription-based car wash service accessible at numerous WetGo locations. Subscribers can select from various plans, each offering specific vehicle care services. The subscription process begins with creating an account on the website, requiring an email address, password, and contact information, including name, phone number, and state of residence. Vehicle details, such as make and model, are also necessary during registration. After setting up the account, users choose a plan that aligns with their preferences and enter payment information to initiate the recurring monthly billing cycle. Once the subscription is active, members receive an RFID tag at any WetGo location, facilitating automatic vehicle recognition and seamless access to car wash services. The available plans include the Guard Pass, offering essential services like a basic soap application, spot-free rinse, and power dry. The All-Weather Pass includes the Guard Pass features plus a high-pressure undercarriage blast, underbody protectant, and sealer wax. The Showroom Pass encompasses all features of the All Weather Pass, with added benefits such as triple foam conditioning, wheel cleaning, weather shield, showroom shine, tire shine, and hot carnauba wax. Subscribers can wash their vehicles as frequently as desired, with access to all WetGo locations. The service operates on a month-to-month basis without long-term contracts, allowing members to cancel up to 24 hours before the scheduled billing day to avoid charges for the subsequent month. Account management, including plan upgrades or downgrades, is accessible through the user’s online account. If a subscriber acquires a new vehicle, they can visit any WetGo location to transfer the membership and receive a new RFID tag, noting that each subscription is limited to a single vehicle. WetGo Unlimited emphasizes user convenience through its automated vehicle recognition system and multiple service tiers, enabling subscribers to select a plan that best suits their car care requirements. The absence of long-term commitments and the ability to manage the subscription online provide additional flexibility for users seeking regular vehicle maintenance solutions.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your phone, call 1-800-553-2324
2. Let the rep know that you’re calling to cancel
3. Request proof of your transaction in the form of an email or confirmation number
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://shop.gianteagle.com/contact-us
2. Put in your information where requested
3. Request cancellation in message box
4. Click on the link or button that says submit