TrustPMT.com Cancel Guide

• TrustPMT.com

TrustPMT.com is a payment processing company that provides billing, customer service, and support for various companies. It is a privately-owned company and was started in April 2015. The current Director of the company is Pauline Ann Wales. The company is owned by LL Lead Logik Limited. It is located in Nicosia, Cypress. The company primarily manages customer service and billing for branded dating and adult based websites. Service is provided to hundreds of internet websites. It is shortly branded because it appears as discreet billing for customers. Customers are able to purchase memberships on certain websites and TrustPMT handles all of the billing. For most websites, free trials are available to new members. If you do not want to be billed, you will have to cancel while you are still in the trial period to ensure that your account does not upgrade to a paid membership. If your account upgrades to a paid membership, you will be charged on a monthly basis. TrustPMT prides itself on providing exceptional customer service to customers. You have the option of reaching them between the hours 6:00 am-6:00 pm Pacific Time, seven days a week. You can contact them via phone. For faster service, you can also send them an email, as well as use the Live Chat features that are included on their website. Live Chat can be accessed by looking at the bottom right side of the screen. If you would like to cancel a service that is being billed by TrustPMT, please continue reading for detailed instructions on how to do so. There are step-by-step instructions that help you with understanding what pieces of information you will need to have handy as well as the contact details.

Get together the following account information:

• First Name
• Last Name
• Email Address

Follow these steps:

1. Using your device, go to this website: TrustPMT.com
2. Put in your information where requested
3. Let the rep know that you’re calling to cancel
4. Request to be refunded
5. Make sure that you won’t be charged again by asking the rep explicitly
6. Request proof of your transaction in the form of an email or confirmation number
7. Be sure to retain your cancellation proof for your records