Rhapsody Cancel Guide

• Rhapsody
• Rhapsody.com
• Napster/Rhapsody
• Rhapsody International Inc.
• Napster

Napster (formally known as Rhapsody) is a music streaming subscription service. Rhapsody launched in December 2001. The founders were Tim Bratton, J.P. Lester, Sylvain Rebaud, Alexandre Brouaux, Nick Sincaglia, and Dave Lampton. They first produced Aladdin, which was an audio streaming engine. Rhapsody was the first on-demand music streaming service that offered unlimited access for a low monthly fee. During their launched, they secured licensing from EMI, BMG, Warner Bros. Records, Sony, and Universal Records so that they could include artists’ music on the platform. Rhapsody is owned by the parent company, Rhapsody International Inc. The Chief Executive Officer is Bill Patrizio. In 2011, Rhapsody acquired Napster. In July 2016, Rhapsody merged and rebranded to Napster. Rhapsody (Napster) is available in over 33 countries. Though the headquarters is based in Seattle, WA; there are also office locations throughout the United States, Europe, Asia, and Latin America. Napster has various music categories as themes. These include rap/hip-hop, soul/r&b, country, jazz, electronic, Latin, world, reggae, classical, oldies, new age, Christian/gospel, blues, metal, folk, vocal/easy listening, soundtracks/musicals, children, and comedy/spoken word. Napster can be downloaded on Android, iOS, and Windows cellular devices and tablets, as well as on your computer. It is also available on Wii, Denon, Sono, and Chromecast. The unRadio plan is $4.99 per month. It comes with a 14-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, and high-quality, ad-free audio on mobile and computers. The Premier plan is $9.99 per month. It comes with a 30-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, high-quality, ad-free audio on mobile and computers, song downloading, offline listening, unlimited on-demand access to millions of songs, listening capabilities on home devices, and the ability to discover music from a friend and members similar to you. Family plans are also available. If you would like to cancel Rhapsody (Napster), follow the cancellation instructions on this page.

Get together the following account information:

• First Name
• Last Name
• E-mail Address on account
• Phone Number
• Password
• First 6 Digits of the Card Being Charged
• Last 4 digits of Credit Card being charged
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your device, go to this website: https://help.napster.com/hc/en-us/articles/218661367
2. Click on the link or button that says the blue button that says “Click here to chat”
3. Let the rep know that you’re calling to cancel
4. Give the rep your account info when they ask
5. Make sure that you won’t be charged again by asking the rep explicitly
6. Request to be refunded
7. Request proof of your transaction in the form of an email or confirmation number
8. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: http://account.rhapsody.com
2. Click on the link or button that says “Cancel Subscription”
3. Log in with email address and password
4. Give the rep your account info when they ask
5. Be sure to retain your cancellation proof for your records