Retro Fitness is also known as

  • Retro Fitness

About Retro Fitness

Retro Fitness was founded by CEO Eric Casaburi in 2002 and is based in New Jersey though many locations are independently operated as franchises by various individuals. The gyms feature cardio and weight equipment, circuit training, personal training services, movie theaters that feature films from the 1980s, group fitness classes, tanning, smoothie bars, supplements for purchase, and chiropractic services in some locations. The largest number of Retro Fitness locations are in New York and New Jersey, but there are locations in Pennsylvania, Delaware, Massachusetts, Maryland, Illinois, Florida, Utah, North Carolina, Virginia, Michigan, and California as well. Memberships are available in three tiers, basic, standard and team. All membership tiers offered by Retro Fitness provide the member wit the ability to use any Retro Fitness location as part of their membership in case of moves or if the member is traveling out of their normal gym’s vicinity. Basic memberships are $21.39 per month with a $20.00 enrollment fee and $53.49 annual fee. Standard memberships include childcare for 1 child, group exercise classes, and hydromassage for $32.09 per month with a $20.00 enrollment fee and $53.49 annual fee, while team memberships include all standard benefits and team training sessions for $91.39 per month with $20.00 enrollment fee and $53.49 annual fee. Memberships typically have a 12-month membership agreement though a member may buy out of the membership early or cancel the automatic renewal before the end of term so the membership does not renew automatically as they normally do. Cancellations are usually handled via the local gym since many locations are franchises that are independently owned and operated. More information is available below that will help with the process of cancelling a membership to Retro Fitness if your agreement has ended or finding out how to buy out of an agreement early if needed.

Retro Fitness CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Billing Address
  • Account Number
  • Date of Birth
  • Amount of Last Charge
  • Password
  • Username
  • Email Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge

Certified Mail

Follow these steps:

  1. Get a letter together and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and Keep a copy for your records.
  2. Send the letter, making sure to use Certified mail, to the address provided to you by the gym
  3. Using your phone, call the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
  4. Request proof of your transaction in the form of an email or confirmation number
  5. Be sure to retain your cancellation proof for your records

Phone (Live Agent)

Follow these steps:

  1. Using your phone, call the phone number for the gym you signed up at or attended most frequently
  2. Ask the rep to explain the cancellation process
  3. Give the rep your account info when they ask
  4. Ask if you are in a contract or free to cancel
  5. If asked to send a letter follow our instructions to do so!

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