Luminess Air Cancel Guide

• Luminess Air

Get together the following account information:

• First Name
• Last Name
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Country (if outside USA)
• E-mail Address on account
• Phone Number on Account

Follow these steps:

1. Using your phone, call 1-888-793-7474
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Request to be refunded
6. Request proof of your transaction in the form of an email or confirmation number
7. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Get a new email together requesting your shipments be cancelled
2. Give the rep your account info when they ask
3. Make sure that you won’t be charged again by asking the rep explicitly
4. Request to be refunded
5. Request proof of your transaction in the form of an email or confirmation number
6. Address your email to [email protected]
7. Be sure to retain your cancellation proof for your records