GenealogyBank Cancel Guide

• GenealogyBank
• NewsBank, inc.

Get together the following account information:

• First Name
• Last Name
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Country (if outside USA)
• Email address on the account
• Last 4 Digits of the Card Being Charged

Follow these steps:

1. Using your phone, call 1-(866) 641-3297
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Request to be refunded
6. Request proof of your transaction in the form of an email or confirmation number
7. Be sure to retain your cancellation proof for your records