Boingo Wireless Cancel Guide

• Boingo Wireless

Boingo Wireless is a publicly-traded company that provides mobile internet access. The company was founded in 2001 in Los Angeles, CA. The founder is Sky Dayton, who is also the co-founder of the telecommunications company, Earthlink. The current Chief Executive Officer is Mike Finley. The headquarters are located on Wilshire Blvd. in Los Angeles, CA. They are the recipient of various awards, including Global Traveler Best Wi-Fi Service, Wireless Broadband Alliance Industry Awards (Best Wi-Fi Network Operator), and Light Reading Leading Lights Award (Most Innovative Wireless Service). Boingo Wireless provides wireless broadband technology and services for large public venues including Wi-Fi, distributed antenna systems (DAS) and small cells. Boingo Wireless provides services for Residents, Consumers, Military, and Business. For Residents, Boingo Wireless provides internet and TV services for residents who live in student housing, apartments, and condos. There are no separate monthly bills, no additional equipment, no installation fees, and no long-term contracts. If you need unlimited Wi-Fi access worldwide, you can get Boingo Wireless for Consumers. This will allow you to connect to Boingo Wi-Fi at airports, hotels, coffee shops, malls, convention centers, stadiums, and more using the Wi-Finder app, Boingo Passpoint, or Roaming Login. It is $4.98 for the first month and $14.99 each month afterward. You will be able to connect 4 of your devices. If you are in the Military, you can get the Extra plan, which includes up to 10 MBPS of speed for only $34.99 per month. The Blazing plan includes speed up to 50 MBPS for only $54.99 per month. Business and corporate plans are offered based on individual businesses’ needs. You are able to cancel at any time. Simply cancel by following the cancellation instructions that are listed on this page.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your phone, call 800-880-4117
2. Pick phone menu option 2 and then 2 again
3. Let the rep know that you’re calling to cancel
4. Give the rep your account info when they ask
5. Request proof of your transaction in the form of an email or confirmation number
6. Be sure to retain your cancellation proof for your records