Archives is also known as

  • Archives
  • Archives.com
  • Archivescom
  • Archives com

About Archives

Archives is a genealogy research site owned by the Ancestry.com LLC parent company. Ancestry was founded by Paul Brent Allen and Dan Taggart in 1983 with an initial focus on Latter-Day Saint publications and family history research. Over the years the company expanded its focus to include more general research and DNA testing for genealogical purposes and has acquired several other websites and companies along the way including Archives in 2012. Archives is focused on providing access to online archives of newspapers dating from 1700 forward including over 8,600 newspapers for a total of over 394 million pages of newspaper archives. Users may view various types of newspaper content, including birth and death notifications, marriage announcements, and other articles as part of their family history searches.

Membership trials are available for new users of Archives.com. When signing up initially, a member may choose to take advantage of a 14-day trial that is offered at no charge. If the account is not cancelled within those 14 days however, the account will convert to a paid monthly membership. Monthly memberships provide a user with full access to the entire library of archived items included on the site as well as the ability to create or upload their family tree as part of their research.

Monthly memberships to Archives are billed every 30 days automatically until cancelled by the member for the monthly cost of $9.99 and will be charged automatically each month to the card on file. There is no minimum membership term so memberships can be cancelled at any time. More information is available below to help you cancel an archives membership.

Archives Cancel Guides

Web Form

Get together the following account information:

  • First Name
  • Last Name
  • E-mail Address on account
  • Maiden Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Password
  • First 6 and Last 4 digits of the Credit you are being charged on
  • Date of Last Charge
  • Amount of Last Charge

Follow these steps:

  1. Using your device, go to this website: http://www.archives.com/contact
  2. Put your info into the sections where it’s requested
  3. Pick “Membership and Billing” as reason for cancellation
  4. Click on the link or button that says “submit”
  5. Be sure to retain your cancellation proof for your records
Phone (Live Agent)

Get together the following account information:

  • First Name
  • Last Name
  • E-mail Address on account
  • Maiden Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Password
  • First 6 and Last 4 digits of the Credit you are being charged on
  • Date of Last Charge
  • Amount of Last Charge

Follow these steps:

  1. Using your phone, call 888-896-4442
  2. Choose the menu option 1
  3. Let the rep know that you’re calling to cancel
  4. Give the rep your account info when they ask
  5. Request to be refunded
  6. Request proof of your transaction in the form of an email or confirmation number
  7. Be sure to retain your cancellation proof for your records
Login

Get together the following account information:

  • E-mail Address on account
  • Password

Follow these steps:

  1. Using your device, go to this website: http://www.archives.com
  2. Log in with email address and password
  3. Click on the link or button that says “My Account”
  4. Scroll down the page and find “Help”
  5. Click on the link or button that says “Help”
  6. Scroll down the page and find “Membership and Billing”
  7. Click on the link or button that says the cancellation form
  8. Put your info into the sections where it’s requested
  9. Click on the link or button that says “Cancel Membership”
  10. Be sure to retain your cancellation proof for your records
E-Mail

Get together the following account information:

  • First Name
  • Last Name
  • E-mail Address on account
  • Maiden Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Password
  • First 6 and Last 4 digits of the Credit you are being charged on
  • Date of Last Charge
  • Amount of Last Charge

Follow these steps:

  1. Get a new email together requesting your account be cancelled
  2. Give the rep your account info
  3. Request proof of your transaction in the form of an email or confirmation number
  4. Address your email to support@Archives.com
  5. Be sure to retain your cancellation proof for your records

More About Archives

Business Address
Address 1: 1300 West Traverse Parkway
City: Lehi
State/Province/Region: UT
Zip/Postal Code: 84043
Country: USA
Business Policies
Terms Of Service Url: https://www.ancestry.com/cs/legal/termsandconditions?hideHeader=1
Privacy Policy Url: https://www.ancestry.com/cs/legal/privacystatement?hideHeader=1
Contact Information
Phone 1: 1-888-896-4442
Email 1: support@Archives.com
Main Site Url: https://www.archives.com/
Help Site Url: https://www.archives.com/help
Contact Form Url: https://www.archives.com/contact
Facebook Url: https://www.facebook.com/Archives.com/
Twitter Url: https://twitter.com/archivescom?lang=en

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