ABCMouse.com is also known as

  • ABCMouse
  • A B C Mouse
  • ABC Mouse
  • ABCMouse.com

About ABCMouse.com

ABCMouse Early Learning Academy is an educational website geared toward children ages 2-8. The award-winning platform, which currently consists of a website and a mobile application. The company, founded by Doug Dohring in 2007, is headquartered in Glendale, California. The platform was released in November 2010 after extensive testing and review by a team of educators and more than 10,000 individual families.

ABCMouse is available as a mobile app and is accessible through the company’s website. Parents may sign up for a free one-month trial after which there is an imposed $9.95 per month subscription fee. Parents may register up to three children per each subscription account. One unique feature of ABCMouse is that the software is also arranged so that it may be used in classrooms. ABCMouse features more than 8,000 activities in math, reading, science, and art, as well as over 800 individual lessons.

The highly-praised learning software includes the use of videos, games, and music to encourage learning. Tickets are given within the platform as an incentive and may be used by learners to purchase virtual items. The platform features a virtual farm, a virtual zoo, and customizable avatars for learners. Educators may use the tracking system to log their learner’s progress and even to print out worksheets.

ABCMouse received numerous awards since its development. The website and mobile application have received The National Parenting Center Seal of Approval for Spring 2015 award and were the Tilliywig Brain Child Award Winner in 2013. A two-year study published in the Journal of Applied Research on Children suggested that use of the ABCMouse Early Learning Academy greatly improved the school readiness of young children and helped to improve both math and reading skills.

The ABCMouse platform is simple to use and features a user-friendly customer support system. If you find yourself no longer using the site and wish to cancel, continue reading below.

ABCMouse.com Cancel Guides

Login

Get together the following account information:

  • Email Address
  • Password

Follow these steps:

  1. Using your device, go to this website: https://www.abcmouse.com/
  2. Log in with email address and password
  3. Scroll down the page and find “parents” at the bottom of the page
  4. Click on the link or button that says “parents”
  5. Scroll down the page and find “My account”
  6. Click on the link or button that says “My account”
  7. Click on the link or button that says “Cancellation Policy”
  8. Click on the link or button that says “Continue” on the next three screens
  9. Click on the link or button that says your reason for cancelling
  10. Click on the link or button that says “Continue” on the next three screens
  11. Click on the link or button that says the box next to “I understand”
  12. Click on the link or button that says “Submit cancellation”
  13. Click on the link or button that says “continue”
Web Form

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Birthdate of the child on the account
  • Name of child on the account

Follow these steps:

  1. Using your device, go to this website: https://www.abcmouse.com/
  2. Scroll down the page and find “Customer support”
  3. Click on the link or button that says “Customer support”
  4. Scroll down the page and find “Billing”
  5. Click on the link or button that says “Billing”
  6. Click on the link or button that says “still like to contact Customer Support”
  7. Give the rep your account 
  8. Scroll down the page and find the option to submit
  9. Click on the link or button that says submit
  10. Be sure to retain your cancellation proof for your records
Phone (Live Agent)

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Birthdate of the child on the account
  • Name of child on the account

Follow these steps:

  1. Using your phone, call 1-800-633-3331
  2. Let the rep know that you’re calling to cancel
  3. Give the rep your account info when they ask
  4. Make sure that you won’t be charged again by asking the rep explicitly
  5. Request proof of your transaction in the form of an email or confirmation number
  6. Be sure to retain your cancellation proof for your records

More About ABCMouse.com

Address
Address 1: 101 North Brand Blvd
Address 2: 8th Floor
City: Glendale
State/Province/Region: CA
Zip/Postal Code: 91203
Country: USA
Contact Information
Phone 1: 1-800-633-3331
Email 1: support@ABCmouse.com
Main Site Url: https://www.abcmouse.com/abt/homepage
Help Site Url: https://www.abcmouse.com/customer-support
Facebook Url: https://www.facebook.com/ABCmouse
Twitter Url: https://twitter.com/ABCmouse
Policies
Terms Of Service Url: https://www.abcmouse.com/tandc
Privacy Policy Url: https://www.abcmouse.com/privacy

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