ID True Cancel Guide

• ID True

Get together the following account information:

• First Name
• Last Name
• Email address on the account
• Password
• Last 4 digits of Credit Card being charged
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your phone, call 1 (800) 443-2205
2. Let the rep know that you’re calling to cancel
3. Give the rep your account info when they ask
4. Request to be refunded
5. Request proof of your transaction in the form of an email or confirmation number
6. Be sure to retain your cancellation proof for your records