Experian Cancel Guide

• Experian
• Credit Score
• CreditScore.com
• ProtectMyID by Experian
• CreditReport by Experian

Get together the following account information:

• First Name
• Last Name
• Email address on the account
• Password
• Date of Birth
• Social Security Number
• The Security Question setup on your account
• The Answer to the Security Question setup on your account
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Country (if outside USA)

Follow these steps:

1. Using your phone, call 1-877-284-7942
2. Give the rep your account info when they ask
3. Let the rep know that you’re calling to cancel
4. Request to be refunded
5. Request proof of your transaction in the form of an email or confirmation number
6. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Get a new email together requesting cancellation
2. Give the rep your account info when they ask
3. Address your email to [email protected]
4. Be sure to retain your cancellation proof for your records

Follow these steps:

1. Using your device, go to this website: https://dc.experian.experiandirect.com/credit#/signin?bcd=SignedOut&mboxSession=1439392357136-837127
2. Log in with email address and password
3. Click on the link or button that says your initials in the upper right hand corner of the page
4. Scroll down the page and find “My Membership”
5. Click on the link or button that says “My Membership”
6. Scroll down the page and find “update online”
7. Click on the link or button that says “update online”
8. Scroll down the page and find “Identity Works Basic $0.00/month”
9. Click on the link or button that says “Identity Works Basic $0.00/month”
10. Click on the link or button that says your reason for cancelling
11. Scroll down the page and find “Submit Secure Order”
12. Click on the link or button that says “Submit Secure Order”
13. Be sure to retain your cancellation proof for your records